17-year-old Jayden Chavez-Silver was shot by a gunman outside a house party on June 26 reports KRQE News 13. His friend, Esperanza Quintero, called 911 and reached Driver Matthew Sanchez, a firefighter who was working dispatch that night. During the length of the call, Sanchez repeatedly asked Quintero whether or not Chavez-Silver was breathing. When she got annoyed and cursed at Sanchez, the firefighter told the teen that she could “deal with it” herself while her friend lay dying. 


Jayden was pronounced dead the hospital. Since then, Albuquerque Fire Chief David Downey released the following statement:

After learning of the alleged misconduct, Driver Matthew Sanchez was immediately removed from the dispatch center and placed on administrative assignment. An internal investigation has been initiated. As the Chief of the department, I am taking the allegation very seriously.

In addition, Sanchez tendered his resignation on Tuesday, effective immediately according to the city’s Chief Administrative Officer Rob Perry. Jayden's family is offering a $4,000 reward for information that will lead to the arrest of the gunman who shot him.

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facts about Criminal Negligence:

 In criminal law, "criminal negligence" is is defined as an act that is "careless, inattentive, neglectful, willfully blind or in the case of the gross negligence what would have been reckless in any other defendant."

 This isn't the first that an emergency dispatch operator has hung up on a caller. There was the woman who hung up on a caller in Vegas after he found his mother dead. Another example is the operator in Detroit, who accused a man of a "prank phone call" after his wife stopped breathing and hung up.